How to Cancel Le Chat Pro Subscription
Quick answer
On web: Admin panel > Subscriptions > Subscription tab > Downgrade to Free > Unsubscribe. App Store and Google Play subscriptions are cancelled in the store. Cancelling within 14 days of first purchase ends it immediately.
Most likely fix: Cancel on the web
How to fix it
Try these in order — the most common fix is first.
1. Cancel on the web
- Open the Admin panel and go to Subscriptions
- Select the Subscription tab, find Downgrade to Free, click Unsubscribe and confirm
- Within 14 days of first purchase cancellation is immediate and you may be refunded; after that you keep the plan until the period ends, then switch to Free
- Changed your mind before then: select Resume subscription
Did this fix it?2. Cancel on iOS or Android
- Cancel in the App Store or Google Play where you subscribed
- Refunds are handled by Apple or Google, not Mistral
Did this fix it?3. Carrier subscriptions
- Free Mobile, Orange and NJU offers are managed with the carrier
Did this fix it?4. Turn off API pay-as-you-go
- In Subscriptions in the Admin panel, disable pay-as-you-go to return the API to Free mode
Did this fix it?5. Refund and double charges
- Web refunds only within 14 days of initial purchase, not renewals
- Double charge: contact support with invoice numbers, purchase email and payment channel
- Refunds usually appear within 5 to 10 business days
Did this fix it?
Symptoms
You want to stop paying for Le Chat Pro or Team, or you were charged again.
Why it happens
- Subscription is billed in several places: web, App Store, Google Play or a carrier
- Cancelling API pay-as-you-go is a separate setting
- Users search because refunds depend on where they subscribed
This guide also covers
- cancel le chat pro
- cancel mistral subscription
- mistral refund
- le chat pro refund
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The same problem in other apps
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Other Mistral AI errors
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- Mistral API 401 Unauthorized: API Key Not Working
- Mistral API 402 Payment Required Error
- Mistral API 403 Forbidden Error
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