Neon "Active Endpoints Limit Exceeded" / Compute Suspended

How to fix it

Try these in order — the most common fix is first.

1. 1. Suspend unused computes

   1. Console, Branches, suspend computes you are not using, then retry
   Did this fix it? Yes No

2. 2. Reconnect after idle

   Copy steps
   1. Handle 'terminating connection due to administrator command' by reconnecting
   2. On paid plans disable scale to zero
   Did this fix it? Yes No

3. 3. Request a higher limit

   1. Scale plan users can request an increase from the Console
   Did this fix it? Yes No

Symptoms

'You have exceeded the limit of concurrently active endpoints' or 'terminating connection due to administrator command' after idle.

Why it happens

• Too many branches with active computes at once
• Compute auto-suspended after about 5 minutes idle and the connection was reused

This guide also covers

• neon active endpoints limit
• neon compute suspended
• neon terminating connection due to administrator command

The same problem in other apps

All plan limits, paywalls & watermarks guides →

• Supabase Edge Function 546 WORKER_LIMIT Error (Supabase)
• PlanetScale Transaction Pool Connection Limit Exceeded (PlanetScale)

Other Neon errors

• Neon Connection Timeout After Scale to Zero (Cold Start)
• Neon "Remaining Connection Slots Are Reserved" (Too Many Connections)
• Neon Compute Time Quota Exceeded (Free Plan Limit Reached)
• Neon Free Plan Storage Limit Reached (Writes Blocked)
• Neon Cannot Create Branch: Branch Limit Reached
• Neon Prisma or Drizzle Migration Fails (Pooled Connection)
• Neon SSL Required Error (Connection Is Insecure)
• Neon "The Endpoint ID Is Not Specified" / Password Authentication Failed