Neon Compute Time Quota Exceeded (Free Plan Limit Reached)

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Ongoing Free plan, all clients Updated November 14, 2026Based on 4 user reportsHow we research

Quick answer

The Free plan gives 100 CU-hours per project per month. When used up, compute suspends until the next billing period or an upgrade. Find what keeps the database awake.

Most likely fix: Check usage and what keeps it awake

How to fix it

Try these in order — the most common fix is first.

  1. 1. Check usage and what keeps it awake

    1. Open the project Overview and look at the Usage panel
    2. In Monitoring, check when the compute is active
    3. Remove or slow frequent cron jobs, uptime pings and polling
    Did this fix it?
  2. 2. Cache reads and rate-limit public endpoints

    1. Cache frequent reads in the app or at the CDN
    2. Rate-limit unauthenticated endpoints bots can hit
    Did this fix it?
  3. 3. Upgrade or wait for reset

    1. Free usage resumes next billing period
    2. Or upgrade to Launch (usage-based, no monthly minimum) from Billing in the Console
    Did this fix it?
  4. 4. Still blocked after upgrade?

    1. Some users report the error persisted after upgrading; confirm the connection string points to the right project and contact Neon support
    Did this fix it?

Symptoms

Connections fail with an error about exceeded compute time quota, and the project shows compute suspended in the Console.

Why it happens

  • Cron jobs, health checks, bots or pollers hitting the database every few minutes keep compute from suspending
  • Compute size autoscaled up (CU-hours count size times time)
  • Free plan also suspends compute at 5 GB egress per project

This guide also covers

  • neon compute time quota exceeded
  • neon free tier limit reached
  • neon 100 compute hours

Still not working?

If Neon keeps failing, you're not alone. See every Neon problem users report or the alternatives people switch to.

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