PayPal Account Limited

How to fix it

Try these in order — the most common fix is first.

1. 1. Find what PayPal is asking for

   Copy steps
   1. Log in and open the Resolution Center, or click the bell icon on your Dashboard
   2. Read the specific information requested for your case
   Did this fix it? Yes No

2. 2. Submit the requested documents

   Copy steps
   1. Typical requests: ID, proof of address, supplier invoices, proof of shipment or tracking
   2. Upload clear, complete files in the Resolution Center
   3. PayPal says it usually replies within three business days, longer for complex cases
   Did this fix it? Yes No

3. 3. Do not trust limitation emails you cannot see in the Resolution Center

   Copy steps
   1. If no limitation shows in the Resolution Center the email may be phishing
   2. Forward it to phishing@paypal.com
   Did this fix it? Yes No

4. 4. Escalate if stuck

   Copy steps
   1. Contact PayPal support if you cannot complete the steps; PayPal says it usually cannot remove a limitation over the phone
   2. Reply in writing with full documentation and keep copies
   3. Users with long holds also file complaints with a financial regulator or card issuer; this is anecdotal
   Did this fix it? Yes No

Symptoms

You cannot send, receive or withdraw money and see a limitation notice on the account.

Why it happens

• Suspicious or unusual activity or a sudden volume spike
• Missing identity or address verification
• High dispute or chargeback rate
• Linked account or policy violation
• Negative balance

This guide also covers

• paypal account limited
• paypal account limitation
• paypal limited how long
• remove paypal limitation

Other PayPal errors

• PayPal Payment Declined
• PayPal Funds on Hold
• PayPal Account Frozen: 180-Day Hold
• PayPal Can't Log In
• PayPal Verification Code Not Received
• PayPal Transfer to Bank Pending or Not Arrived
• PayPal Payment Pending
• PayPal Can't Add Card or Bank