PayPal Can't Log In
Workaround available Web, iOS, Android Updated November 13, 2026Based on 3 user reportsHow we research
Quick answer
Login failures usually come from a wrong password, an unrecognized device triggering verification, or a limited account. Reset the password and confirm your email and phone first.
Most likely fix: Reset the password
How to fix it
Try these in order — the most common fix is first.
1. Reset the password
- Click Having trouble logging in on the login page
- Enter your email or phone and follow the reset link
Did this fix it?2. Try a clean session
- Open a private window or a different browser
- Turn off VPN and extensions, clear cookies
Did this fix it?3. Update contact details
- If you can log in another way, update email and phone under Settings
- Otherwise use the help flow to verify your identity
Did this fix it?4. Check the official app
- Try the PayPal mobile app on a device you used before
Did this fix it?
Symptoms
Password rejected, endless login loop, or the account is locked after failed attempts.
Why it happens
- Wrong password or email
- Browser cache, extensions or VPN triggering security checks
- Too many failed attempts
- Old phone number or email on the account
- Account limitation
This guide also covers
- paypal cant log in
- paypal login not working
- paypal locked out
- paypal password reset not working
Still not working?
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