Postman Collections Not Syncing

How to fix it

Try these in order — the most common fix is first.

1. 1. Check service status

   1. Open status.postman.com for collections or sync incidents
   Did this fix it? Yes No

2. 2. Back up first

   1. Export affected collections as JSON before touching anything
   Did this fix it? Yes No

3. 3. Clear cache and reload

   1. Force close Postman, relaunch, then Help > Clear Cache and Reload
   Did this fix it? Yes No

4. 4. Check network

   1. Turn off VPN or proxy and try another network; allowlist Postman domains if behind a firewall
   Did this fix it? Yes No

5. 5. Resolve conflicts deliberately

   1. When the conflict dialog appears pick the correct version instead of dismissing it; check the web app to see the cloud copy
   Did this fix it? Yes No

Symptoms

The sync icon spins forever, changes do not appear on another machine or for teammates, or 'resolve sync conflicts' keeps popping up.

Why it happens

• Postman cloud incident or degraded service
• Same collection edited on two machines
• Stale local cache after an update
• VPN or proxy blocking Postman servers
• Signed out or offline

This guide also covers

• postman collections not syncing
• postman sync not working
• postman resolve sync conflicts

Other Postman errors

• Postman Could Not Get Response Error
• Postman Error: connect ECONNREFUSED
• Postman SSL Error: Self Signed Certificate
• Postman CORS Error in Web App
• Postman Scratch Pad Removed: Login Required to Save
• Postman Collection Runner Limit: You've Exhausted All Available Runs
• Postman Lost My Collections
• Postman Slow and High Memory or CPU Usage