Postman Could Not Get Response Error

How to fix it

Try these in order — the most common fix is first.

1. 1. Check the real URL in the Console

   Copy steps
   1. Open the Console with Cmd+Option+C (macOS) or Ctrl+Alt+C (Windows/Linux)
   2. Find the failed request and read the final URL it was sent to
   3. Fix any empty or unresolved {{variables}} and confirm http:// vs https://
   Did this fix it? Yes No

2. 2. Test that Postman itself works

   Copy steps
   1. Send a GET to https://postman-echo.com/get
   2. If it works, the problem is your server or network, not Postman
   Did this fix it? Yes No

3. 3. Check proxy, VPN and firewall

   Copy steps
   1. Settings > Proxy: by default Postman uses your OS proxy settings, so confirm they are correct or turn the proxy off
   2. Disconnect VPN and retry
   3. Ask your network admin whether non-browser connections are blocked
   Did this fix it? Yes No

4. 4. Turn off SSL verification or add your CA

   Copy steps
   1. Open the request's Settings tab and switch off 'Enable SSL certificate verification' to test
   2. If that fixes it, add your CA under Settings > Certificates instead of leaving it off
   Did this fix it? Yes No

5. 5. Raise the request timeout

   1. Settings > General > Request timeout in ms, then resend
   Did this fix it? Yes No

Symptoms

The response pane says 'Could not get response' (sometimes 'Error: connect ECONNREFUSED', 'getaddrinfo ENOTFOUND' or a timeout) and no status code appears.

Why it happens

• Wrong URL or an unresolved {{variable}}
• Server is down or not listening on that port
• Corporate proxy, VPN or firewall blocking non-browser traffic
• SSL certificate verification failing
• Request timeout set too low
• Using Postman web with the wrong agent

This guide also covers

• postman could not get response
• postman could not get any response
• postman error getaddrinfo enotfound

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