Qdrant Free Cluster Suspended or Deleted After Inactivity

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Ongoing Qdrant Cloud Updated November 14, 2026Based on 3 user reportsHow we research

Quick answer

Qdrant suspends an unused free cluster after 1 week and deletes it after 4 weeks of inactivity. Reactivate it from the Cloud console before then; a deleted cluster cannot be recovered unless you kept a snapshot.

Most likely fix: Reactivate a suspended cluster

How to fix it

Try these in order — the most common fix is first.

  1. 1. Reactivate a suspended cluster

    1. Log in to cloud.qdrant.io and open the cluster
    2. Use the reactivate option (documented under Billing & Payments), or the Cloud CLI: qcloud cluster unsuspend
    3. Wait for it to come back before calling the API
    Did this fix it?
  2. 2. Prevent it

    1. Send a query to the cluster at least weekly
    2. Keep a snapshot via the API (free clusters support manual snapshots through API only)
    Did this fix it?
  3. 3. If it was deleted

    1. Create a new free cluster and re-upload from your source data or a snapshot
    2. For production, move to a paid Standard cluster
    Did this fix it?

Symptoms

API calls to your free cluster fail or time out, and the console shows it as suspended (or it no longer exists).

Why it happens

  • Free cluster unused for 1 week (auto-suspended)
  • Free cluster inactive for 4 weeks (deleted)
  • Payment failure on a paid cluster (also leads to suspension)

This guide also covers

  • qdrant free cluster suspended
  • qdrant cloud cluster paused
  • qdrant free tier deleted inactivity

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