QuillBot Premium Not Working After Payment
Quick answer
If Premium did not activate, you are most likely logged into a different account than the one you paid with, or the payment did not complete. App-store purchases need Restore.
Most likely fix: Check you are on the right account
How to fix it
Try these in order — the most common fix is first.
1. Check you are on the right account
- Find the receipt email and note the address
- Log out of QuillBot and log in with that email
Did this fix it?2. Restore an app-store purchase
- Open the QuillBot app and go to Profile
- Tap Restore to sync your App Store or Google Play subscription
Did this fix it?3. Confirm the payment completed
- Check your bank or card statement for a QuillBot charge
- Failed charges can stay on hold for 24 to 48 hours; try a card or PayPal if declined
Did this fix it?4. Contact support
- If the email and payment are right, submit a ticket via help.quillbot.com with your receipt
Did this fix it?
Symptoms
You paid but still see the 125-word limit and locked modes.
Why it happens
- Logged in with a different email than the purchase
- Payment failed or is pending
- App Store or Google Play purchase not synced
- Cached old session
This guide also covers
- quillbot premium not working
- quillbot premium not activated
- quillbot paid but not premium
Still not working?
If QuillBot keeps failing, you're not alone. See every QuillBot problem users report or the alternatives people switch to.
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