QuillBot Word Add-in Not Working
Quick answer
The Word add-in needs Windows Word 16.0.11629 or higher (or Word Online), an internet connection, and a login. Reinstall from Get Add-ins and sign in if it fails.
Most likely fix: Check version and connection
How to fix it
Try these in order — the most common fix is first.
1. Check version and connection
- Update Word to a supported version
- Make sure you are online, extensions only work with a connection
Did this fix it?2. Reinstall the add-in
- In Word go to Home > Add-ins > Get Add-ins
- Search for QuillBot and click Add
- Open it from My Add-ins
Did this fix it?3. Sign in
- Sign in to Word with your Microsoft account
- Log in to QuillBot in the add-in with your Premium account
Did this fix it?
Symptoms
QuillBot is missing from the ribbon, will not open, or does not show Premium features.
Why it happens
- Word version too old
- Not signed in to Word or QuillBot
- No internet connection
- Add-in install incomplete
This guide also covers
- quillbot word add-in not working
- quillbot word plugin
- quillbot not showing in word
Still not working?
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