Remote.com Login and 2FA Problems
Quick answer
Two-factor authentication is mandatory on Remote. If you lost your device, use Reset 2FA on the login screen and verify with a government ID and a selfie.
Most likely fix: Reset 2FA
How to fix it
Try these in order — the most common fix is first.
1. Reset 2FA
- On the login screen choose Reset 2FA
- Verify with a valid government ID and a selfie
Did this fix it?2. Fix rejected codes
- Sync your phone's time automatically
- Re-scan the QR code
- Follow Remote's 2FA troubleshooting guide
Did this fix it?3. Employer admins
- Admins can enforce 2FA for employees and contractors; ask yours for help if locked out
Did this fix it?
Symptoms
Cannot sign in, 2FA code rejected, new phone.
Why it happens
- Lost or replaced device
- Authenticator clock out of sync
- QR code not scanned correctly
This guide also covers
- remote.com login problem
- remote.com 2fa reset
- remote cant log in
Still not working?
If Remote keeps failing, you're not alone. See every Remote problem users report or the alternatives people switch to.
Done fighting Remote? Our small team builds your own Remote alternative, or any software you need: web, mobile, games, desktop. Price agreed together.
Talk to usThe same problem in other apps
All login, account & activation guides →
- Deel Identity Verification Stuck or Rejected (Deel)
- Oyster Contract Signing Not Working (DocuSign) (Oyster HR)
- Papaya Global Login Not Working (Papaya Global)
- Rippling Login Not Working (Rippling)
Other Remote errors
- Remote.com Salary Payment Delayed or Missing
- Remote.com Contractor Payment Pending or Invoice Still Unpaid
- Remote.com Payslip Missing or Wrong
- Remote.com Onboarding Stuck or Delayed
- Remote.com Expense Reimbursement Rejected or Delayed
- How to Terminate or Offboard an Employee on Remote.com
- How to Terminate a Contractor on Remote.com
- How to Cancel Remote.com