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Complete pricing breakdown for Runway including all plans, hidden costs, and limitations.
Pricing score: 25/100
User limit: 1 user
User limit: 1 user
User limit: 1 user
User limit: 1 user
Gen-4 costs 12 credits per second of video. A single prompt can consume 320 of 625 monthly credits. Users report credits disappear extremely quickly, with some unable to get even one valid output before needing to purchase more.
Runway offers no refunds, even when the service clearly fails to deliver. Users who received unusable outputs and reached out for refunds were flatly refused. The no-refund policy combined with high credit consumption creates significant financial risk.
Unused credits expire at billing cycle end with no rollover. Users who don't use their monthly allocation lose them entirely. This creates pressure to use credits even when not needed, or waste the subscription value.
The 'Unlimited' plan at $95/month is misleading - it still requires credits for higher quality Gen-4 outputs. Users report unexpected account suspensions for heavy use on the supposedly unlimited tier.
Users complain about exorbitant charges combined with features that don't follow prompts. At $15-95/month plus per-credit costs, the pricing doesn't match the quality and reliability delivered.