Scrivener Project Already Open Error
Quick answer
Scrivener puts a user.lock file inside the project while it's open. If the computer shut down or Dropbox stopped syncing before the lock was removed, the other computer thinks the project is still open. Let the sync finish; if the project really is closed everywhere, back it up and delete or rename user.lock.
Most likely fix: Make sure it's really closed everywhere
How to fix it
Try these in order — the most common fix is first.
1. Make sure it's really closed everywhere
- Close the project (and quit Scrivener) on every other computer
- Wait for Dropbox/OneDrive to show the folder as fully synced on both machines before reopening
Did this fix it?2. Back up, then remove the lock file
- Copy the whole project folder as a safety backup
- Mac: right-click the .scriv project > Show Package Contents; Windows: open the project folder
- Delete user.lock, or rename it to xuser.lock as Literature & Latte staff suggest
- Open the project normally
Did this fix it?3. Work from a copy if the lock keeps coming back
- Choose the 'open a copy' option in the warning
- Check the copy carefully - some users found copies of affected projects incomplete - and keep the original untouched until support confirms which one is good
Did this fix it?
Symptoms
Opening a project shows a warning that it is already open on another computer (or by another user) and offers to open a copy instead.
Why it happens
- Scrivener crashed or the computer shut down before the lock file was deleted
- Cloud sync finished uploading the project but not the deletion of user.lock
- The project is genuinely open on another computer
This guide also covers
- scrivener project already open
- scrivener user.lock
- scrivener project open on another computer
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