// troubleshooting guide · udio
Udio Credits Not Resetting
- Status
- Workaround available
- platforms:
- Web, iOS
- updated:
- November 15, 2026
- reports:
- 3
- Method
- how we research
RUNBOOK · udio/credits-not-resetting3 FIXES
// quick answer
Free Udio credits are 10 a day with a 100-credit monthly cap, and paid credits reset on your billing date, not the 1st. Failed jobs can still use credits, and unused subscription credits don't roll over.
Most likely fix: Check which limit you hit
How to fix it
// try these in order, the most common fix is first
FIX 1Check which limit you hit
- 01Free: 10 credits a day, then a 100-credit monthly limit
- 02Free and trial: max three 130-second songs a day regardless of balance
Did this fix it?FIX 2Hard refresh
- 01Press Ctrl+Shift+R (Windows) or Cmd+Shift+R (Mac)
- 02Re-check your balance
Did this fix it?FIX 3Buy add-on credits if you can't wait
- 01100 credits cost $3, 1,000 cost $25
- 02Add-on credits never expire
Did this fix it?
Symptoms
Balance shows zero, daily credits didn't come back, credits disappeared after failed generations.
Why it happens
- C-01Free plan's 100-credit monthly cap reached
- C-02Paid credits reset on the billing date
- C-03Credits charged at submit time even if a job fails
- C-04Cached page showing an old balance
// this guide also covers
- udio credits not resetting
- udio out of credits
- udio free credits
- udio credits disappeared
Still not working?
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