// troubleshooting guide · udio

Udio Credits Not Resetting

Status
Workaround available
platforms:
Web, iOS
updated:
November 15, 2026
reports:
3
Method
how we research
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RUNBOOK · udio/credits-not-resetting3 FIXES

// quick answer

Free Udio credits are 10 a day with a 100-credit monthly cap, and paid credits reset on your billing date, not the 1st. Failed jobs can still use credits, and unused subscription credits don't roll over.

Most likely fix: Check which limit you hit

How to fix it

// try these in order, the most common fix is first

  1. FIX 1Check which limit you hit

    1. 01Free: 10 credits a day, then a 100-credit monthly limit
    2. 02Free and trial: max three 130-second songs a day regardless of balance
    Did this fix it?
  2. FIX 2Hard refresh

    1. 01Press Ctrl+Shift+R (Windows) or Cmd+Shift+R (Mac)
    2. 02Re-check your balance
    Did this fix it?
  3. FIX 3Buy add-on credits if you can't wait

    1. 01100 credits cost $3, 1,000 cost $25
    2. 02Add-on credits never expire
    Did this fix it?

Symptoms

Balance shows zero, daily credits didn't come back, credits disappeared after failed generations.

Why it happens

  • C-01Free plan's 100-credit monthly cap reached
  • C-02Paid credits reset on the billing date
  • C-03Credits charged at submit time even if a job fails
  • C-04Cached page showing an old balance

// this guide also covers

  • udio credits not resetting
  • udio out of credits
  • udio free credits
  • udio credits disappeared

Still not working?

If Udio keeps failing, you're not alone. See every Udio problem users report or the alternatives people switch to.

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