Umami Default Login and Forgot Password Reset

How to fix it

Try these in order — the most common fix is first.

1. 1. Log in with the defaults on a new install

   Copy steps
   1. Open your Umami URL and sign in with username admin and password umami
   2. Since v3.5.0 you'll be asked to set a new password immediately
   Did this fix it? Yes No

2. 2. Use the change-password script

   Copy steps
   1. Open a shell in the Umami container or server
   2. Make sure DATABASE_URL is exported in that shell
   3. Run the bundled change-password script (scripts/change-password.js) and enter the username and new password
   4. Look for 'Password changed for user admin'
   Did this fix it? Yes No

3. 3. Reset through the database

   Copy steps
   1. Back up the database
   2. Connect with psql and update the user table's password column for your admin user with a bcrypt hash of a known password
   3. Log in and change the password from the profile settings
   Did this fix it? Yes No

Symptoms

Can't log in to a fresh install, or locked out of a self-hosted instance after forgetting the admin password. Umami has no email-based password reset for self-hosted instances.

Why it happens

• Not knowing the default credentials on a new install
• Forgotten admin password with no reset email
• APP_SECRET changed, which signs everyone out

This guide also covers

• umami default login
• umami default password
• umami forgot password
• umami reset admin password

The same problem in other apps

All login, account & activation guides →

• Plausible Verification Failed (Couldn't Verify Installation) (Plausible Analytics)

Other Umami errors

• Umami Not Tracking Visitors (No Data Showing)
• Umami Blocked by Ad Blockers (uBlock Origin, Brave)
• Umami v3 Upgrade: MySQL Not Supported
• Umami Migration Failed (Prisma P3009 / P3018 Error)
• Umami Docker "Unable to Connect to the Database"
• Umami Shows Wrong Country or "Unknown" Location
• Umami Custom Events Not Showing
• How to Exclude Your Own Visits in Umami