What causes "Umami Custom Events Not Showing"?

Looking on Overview instead of the Events page Event name missing or longer than 50 characters Sending event data without an event name umami.track() called before the script has loaded Expecting number or boolean properties from data attributes (they're stored as strings) Ad blocker or self-exclusion blocking the request

How do I fix "Umami Custom Events Not Showing"?

1. Check the right report: Open the website in Umami and go to the Events page Use the Properties tab for custom data Widen the date range and clear filters 2. Validate the markup: Use data-umami-event="Signup button" on the clickable element itself Keep names under 50 characters Add properties as data-umami-event-plan="pro" 3. Fire events from JavaScript safely: Call umami.track('Event name', { key: value }) only after the script has loaded (check window.umami exists) Use the JS method when you need numbers, booleans or dates Click the element and confirm a request to /api/send in DevTools > Network 4. Track outbound links: Add data-umami-event and a URL property to each external link, or Add a click listener that calls umami.track for links whose host differs from location.host

Umami Custom Events Not Showing

Workaround available Web Updated November 13, 2026Based on 3 user reportsHow we research

Quick answer

Umami records events from data-umami-event attributes or umami.track() calls, and they appear on the website's Events page, not the main overview. Check the event name (max 50 characters), that the element is actually clicked, and that a request fires to /api/send.

Most likely fix: Check the right report

How to fix it

Try these in order — the most common fix is first.

1. Check the right report
1. Open the website in Umami and go to the Events page
2. Use the Properties tab for custom data
3. Widen the date range and clear filters
Did this fix it?
2. Validate the markup
1. Use data-umami-event="Signup button" on the clickable element itself
2. Keep names under 50 characters
3. Add properties as data-umami-event-plan="pro"
Did this fix it?
3. Fire events from JavaScript safely
1. Call umami.track('Event name', { key: value }) only after the script has loaded (check window.umami exists)
2. Use the JS method when you need numbers, booleans or dates
3. Click the element and confirm a request to /api/send in DevTools > Network
Did this fix it?
4. Track outbound links
1. Add data-umami-event and a URL property to each external link, or
2. Add a click listener that calls umami.track for links whose host differs from location.host
Did this fix it?

Symptoms

Clicks on tagged buttons or links don't appear, event properties are missing, or events show on one page but not the Overview.

Why it happens

Looking on Overview instead of the Events page
Event name missing or longer than 50 characters
Sending event data without an event name
umami.track() called before the script has loaded
Expecting number or boolean properties from data attributes (they're stored as strings)
Ad blocker or self-exclusion blocking the request

This guide also covers

umami events not showing
umami track event not working
data-umami-event not working
umami outbound links

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