WooCommerce Cart Empty After Adding Product

How to fix it

Try these in order — the most common fix is first.

1. 1. Exclude Cart, Checkout and My Account from cache

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   1. In your caching plugin, add the three pages to the never-cache list
   2. In a CDN or Varnish, bypass cache for those paths and for add-to-cart URLs
   3. Purge all caches
   Did this fix it? Yes No

2. 2. Let WooCommerce cookies through

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   1. If you use database or object caching, exclude _wc_session_ data
   2. Make sure cookies such as woocommerce_cart_hash are not stripped by your proxy
   Did this fix it? Yes No

3. 3. Confirm the page assignments

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   1. Go to WooCommerce > Settings > Advanced > Page setup
   2. Check Cart and Checkout point to the right pages
   3. If they show missing, recreate the pages
   Did this fix it? Yes No

4. 4. Test for conflicts

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   1. Disable other plugins and switch to a default theme
   2. Add a product to the cart again
   Did this fix it? Yes No

Symptoms

Items disappear from the cart, the cart shows empty after adding, or the mini-cart count is wrong.

Why it happens

• Cart page or cart fragments cached
• Cart cookies (woocommerce_cart_hash, woocommerce_items_in_cart) not passed by CDN or proxy
• Session data excluded or cleared by a cache or database cache
• Plugin conflict or wrong Cart page setting

This guide also covers

• woocommerce cart empty after adding product
• woocommerce cart items disappearing
• woocommerce add to cart not working

Other WooCommerce errors

• WooCommerce Checkout Not Working
• WooCommerce Checkout Page Loading Forever
• WooCommerce No Shipping Options Available
• WooCommerce Orders Stuck on Pending Payment
• WooCommerce Payment Gateway Not Working
• WooCommerce Emails Not Sending
• WooCommerce Critical Error After Update
• Why Is WooCommerce So Slow