What causes "Wordtune Refund: Charged After Cancelling"?

Annual plans renew automatically for a full year The 3-day trial converts to a paid plan if not cancelled in time The cancellation never went through (button didn't register, wrong account) The plan was bought through Apple, so cancelling on the web did nothing

How do I fix "Wordtune Refund: Charged After Cancelling"?

1. Check where you are billed: Look at the card statement: 'Apple.com/bill' means App Store, otherwise it's a web subscription For App Store charges, request a refund at reportaproblem.apple.com 2. Confirm the plan is really cancelled: Log in at app.wordtune.com > profile icon > Manage plan If it still shows a renewal date, cancel now and screenshot it 3. Ask Wordtune support: Email help@wordtune.com from the account email Include the charge date, amount and any cancellation proof Ask for a refund or credit and written confirmation auto-renew is off 4. Dispute with your bank: If support doesn't resolve it, file a dispute with your card issuer citing the cancellation date Trustpilot reviewers report getting money back this way when Wordtune refused

// troubleshooting guide · wordtune

Wordtune Refund: Charged After Cancelling

Status: Ongoing
platforms:: Web, iOS
updated:: November 15, 2026
reports:: 4
Method: how we research

RUNBOOK · wordtune/refund4 FIXES

// quick answer

Wordtune's pricing page says plainly "We do not offer refunds", including for annual renewals. If you were charged after a confirmed cancellation, contact help@wordtune.com with proof, then dispute the charge with your bank.

Most likely fix: Check where you are billed

How to fix it

// try these in order, the most common fix is first

FIX 1Check where you are billed
1. 01Look at the card statement: 'Apple.com/bill' means App Store, otherwise it's a web subscription
2. 02For App Store charges, request a refund at reportaproblem.apple.com
Did this fix it?
FIX 2Confirm the plan is really cancelled
1. 01Log in at app.wordtune.com > profile icon > Manage plan
2. 02If it still shows a renewal date, cancel now and screenshot it
Did this fix it?
FIX 3Ask Wordtune support
1. 01Email help@wordtune.com from the account email
2. 02Include the charge date, amount and any cancellation proof
3. 03Ask for a refund or credit and written confirmation auto-renew is off
Did this fix it?
FIX 4Dispute with your bank
1. 01If support doesn't resolve it, file a dispute with your card issuer citing the cancellation date
2. 02Trustpilot reviewers report getting money back this way when Wordtune refused
Did this fix it?

Symptoms

An unexpected annual renewal ($80-$180) or a charge after you thought you had cancelled.

Why it happens

C-01Annual plans renew automatically for a full year
C-02The 3-day trial converts to a paid plan if not cancelled in time
C-03The cancellation never went through (button didn't register, wrong account)
C-04The plan was bought through Apple, so cancelling on the web did nothing

// this guide also covers

wordtune refund
wordtune charged me after cancel
wordtune unauthorized charge
wordtune annual renewal refund

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