ZBrush Export Wrong Scale or Subtool Offset

How to fix it

Try these in order — the most common fix is first.

1. 1. Match the Scale and Offset values

   Copy steps
   1. Open Tool > Export, write down Scale and X/Y/Z Offset from a subtool that exports correctly
   2. Activate the broken subtool, enter the same values, export again
   Did this fix it? Yes No

2. 2. Import the first subtool manually

   1. Do not send the first subtool through GoZ; import it manually to avoid wrong scaling
   Did this fix it? Yes No

3. 3. Export one subtool at a time

   1. Single subtool exports were reported as more consistent than multi-subtool exports
   Did this fix it? Yes No

Symptoms

Model imports into Maya, Blender or a game engine at an odd size or position, or exports show nan.

Why it happens

• Scale and Offset values saved on a subtool differ from the others
• The first imported subtool is scaled to fit a 2x2x2 box
• Subdivision levels on an imported subtool
• Multi-subtool export combining differing scales

This guide also covers

• zbrush export scale
• zbrush obj export wrong size
• zbrush fbx scale
• zbrush export subtool position

The same problem in other apps

All export, render & quality loss guides →

• Blender Crashing When Rendering (Blender)
• Maya Arnold Render Black or Too Dark (Maya)

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