How to Cancel ZBrush Subscription
Quick answer
Sign in to your Maxon account at my.maxon.net, open Subscriptions and stop automatic renewal. Refund rules depend on whether the charge is a new annual plan, a new monthly plan or a renewal.
Most likely fix: Cancel on the Maxon website
How to fix it
Try these in order — the most common fix is first.
1. Cancel on the Maxon website
- Sign in at my.maxon.net
- Open the Subscriptions tab
- In the Subscription status section of the ZBrush subscription, click the link to stop automatic renewal
- Keep using ZBrush until the paid period ends
Did this fix it?2. Cancel a ZBrush for iPad subscription bought in the App Store
- Open Settings on the iPad, tap your name, then Subscriptions
- Pick ZBrush and tap Cancel Subscription
- Apple handles refunds for these charges, not Maxon
Did this fix it?3. Ask for a refund
- Per Maxon support: a new annual subscription can be refunded from Order History, then Refund
- Renewed monthly charges can be refunded within 3 days of purchase by contacting Support
- New monthly subscriptions are not eligible for a refund
Did this fix it?
Symptoms
You want to stop being charged for ZBrush, or you were billed again and want the charge reversed.
Why it happens
- Auto-renew is on by default
- Annual plans renew without a reminder you may notice
- Subscription bought through the App Store is managed by Apple, not Maxon
This guide also covers
- cancel zbrush subscription
- zbrush refund
- how to cancel maxon subscription
- stop zbrush auto renewal
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