How to Cancel Maya (Autodesk) Subscription

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Workaround available Web Updated November 14, 2026Based on 3 user reportsHow we research

Quick answer

Turn off auto-renew at manage.autodesk.com to stop future charges; request a refund at autodesk.com/returns within 15 days (monthly) or 30 days (1- or 3-year).

Most likely fix: Turn off auto-renew

How to fix it

Try these in order — the most common fix is first.

  1. 1. Turn off auto-renew

    1. Sign in at manage.autodesk.com
    2. Go to Billing and Orders > Subscriptions and Contracts
    3. Toggle auto-renew off; access continues until the renewal date
    Did this fix it?
  2. 2. Request a refund

    1. Go to autodesk.com/returns within 15 days for monthly or 30 days for 1- or 3-year plans
    2. Share your order information; Autodesk says requests are processed in 5 to 7 days
    3. Access ends when the refund is processed
    Did this fix it?
  3. 3. Bought through a reseller

    1. Return rules are set by the seller; contact the partner directly
    Did this fix it?

Symptoms

You want to stop paying for Maya or get money back.

Why it happens

  • Subscription auto-renews
  • Refund window is short and plan-dependent

This guide also covers

  • cancel maya subscription
  • cancel autodesk subscription
  • maya refund

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