How to Cancel Maya (Autodesk) Subscription
Quick answer
Turn off auto-renew at manage.autodesk.com to stop future charges; request a refund at autodesk.com/returns within 15 days (monthly) or 30 days (1- or 3-year).
Most likely fix: Turn off auto-renew
How to fix it
Try these in order — the most common fix is first.
1. Turn off auto-renew
- Sign in at manage.autodesk.com
- Go to Billing and Orders > Subscriptions and Contracts
- Toggle auto-renew off; access continues until the renewal date
Did this fix it?2. Request a refund
- Go to autodesk.com/returns within 15 days for monthly or 30 days for 1- or 3-year plans
- Share your order information; Autodesk says requests are processed in 5 to 7 days
- Access ends when the refund is processed
Did this fix it?3. Bought through a reseller
- Return rules are set by the seller; contact the partner directly
Did this fix it?
Symptoms
You want to stop paying for Maya or get money back.
Why it happens
- Subscription auto-renews
- Refund window is short and plan-dependent
This guide also covers
- cancel maya subscription
- cancel autodesk subscription
- maya refund
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