How to Cancel Maxon One or Cinema 4D Subscription

How to fix it

Try these in order — the most common fix is first.

1. 1. Turn off auto-renewal

   Copy steps
   1. Sign in at my.maxon.net
   2. Open the Subscriptions tab and click Manage
   3. Disable auto-renewal in the subscription details
   Did this fix it? Yes No

2. 2. Request a refund if eligible

   Copy steps
   1. Per Maxon: renewed annual charges within 10 days, renewed monthly within 3 days, via support
   2. New annual plans can be refunded in Order History with the Refund button
   3. New monthly subscriptions are not eligible
   Did this fix it? Yes No

3. 3. Watch the traps

   Copy steps
   1. Renewal is charged before the term ends
   2. Maxon + Adobe bundles cover the first year only, then renew automatically
   3. Student verification fees and purchases in China are not refundable
   Did this fix it? Yes No

Symptoms

You want to stop a Maxon One or Cinema 4D subscription or get a refund.

Why it happens

• Auto-renew charges before the term ends
• New monthly subscriptions are not refundable
• Bundles with Adobe renew automatically after the first year

This guide also covers

• cancel maxon one
• cancel cinema 4d subscription
• maxon refund

The same problem in other apps

All billing, cancellation & refunds guides →

• How to Cancel Maya (Autodesk) Subscription (Maya)
• How to Cancel 3ds Max Subscription (and Get a Refund) (3ds Max)
• How to Cancel Unity Subscription (Unity)

Other Cinema 4D errors

• Cinema 4D Sign In OK, Waiting for Maxon App
• Cinema 4D License Not Found or No Offline License Found
• Cinema 4D Crashes on Startup
• Redshift Missing or Not Loading in Cinema 4D
• Redshift Error: Missing or Corrupted Shader Kernel
• Redshift Out of VRAM in Cinema 4D
• Redshift Stuck on Initializing OptiX RT
• Cinema 4D Viewport Slow or Laggy