How to Cancel Unity Subscription

How to fix it

Try these in order — the most common fix is first.

1. 1. Turn off auto-renewal from your Unity ID

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   1. Sign in at id.unity.com
   2. Open the Manage subscription tab and scroll down
   3. Click 'I want to cancel auto-renewal', pick a reason, and click Continue
   Did this fix it? Yes No

2. 2. Turn off auto-renewal in the Cloud Dashboard

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   1. Sign in at cloud.unity.com as an organization Owner
   2. Select your Unity subscription
   3. Open the Auto-Renewal section and choose Cancel
   4. Free trials show a Cancel free trial option instead
   Did this fix it? Yes No

3. 3. Confirm it worked

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   1. Check the subscription page for the next charge or renewal date
   2. Keep the confirmation email
   3. Contact Unity support if you are charged anyway
   Did this fix it? Yes No

4. 4. Know what happens next

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   1. You keep Pro features until the end of the paid term
   2. Afterwards you must stop using the paid offering; Personal is only allowed under the $200K revenue and funding limit
   3. Official terms: all sales are final, except where law requires a refund
   Did this fix it? Yes No

Symptoms

You want to stop paying for Unity Pro, Enterprise or Industry, and cannot find a cancel button or still see a renewal date.

Why it happens

• Most subscriptions have a 12-month commitment, so auto-renewal is switched off rather than cancelling early
• Subscription lives under a Cloud Dashboard organization and only the Owner can change it
• Pro and Industry bought together may need support to cancel one
• Terms say all sales are final, so refunds are rare

This guide also covers

• cancel unity subscription
• cancel unity pro
• unity refund
• unity turn off auto renewal

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