Claude Desktop App Not Opening
Quick answer
Try a restart and update; check status.claude.com, as Anthropic has logged incidents where Desktop failed to open for some users.
Most likely fix: Restart and update
How to fix it
Try these in order — the most common fix is first.
1. Restart and update
- Quit the app fully and reopen
- Install the latest version
Did this fix it?2. Check status
- Open status.claude.com for desktop incidents
Did this fix it?3. Open a new chat
- If a long chat is blank, start a new conversation
Did this fix it?4. Reinstall
- Reinstall from claude.com/download
Did this fix it?
Symptoms
App does not launch or shows a blank window.
Why it happens
- Service incident
- Outdated app
- Very long chats loading a blank screen
This guide also covers
- claude desktop not opening
- claude app blank screen
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