Copy.ai Can't Log In or Account Locked

How to fix it

// try these in order, the most common fix is first

1. FIX 1Try each login method

   Copy steps
   1. 01Use Google if you signed up with Google
   2. 02Try password reset for email logins
   Did this fix it? Yes No

2. FIX 2Check the workspace

   Copy steps
   1. 01Confirm which email owns the workspace
   2. 02Ask the owner to re-invite you
   Did this fix it? Yes No

3. FIX 3Clear browser state

   1. 01Try a private window and disable extensions
   Did this fix it? Yes No

4. FIX 4Contact support

   Copy steps
   1. 01Email support with the account email and any invoice
   2. 02Official help center is support.fullcast.com/copy-ai; allow days for replies per user reports
   Did this fix it? Yes No

Symptoms

You cannot log into Copy.ai, or lost access to your workspace.

Why it happens

• C-01Different login method than signup (Google vs email)
• C-02Wrong workspace
• C-03Account issues with slow support

// this guide also covers

• copy.ai login not working
• copy.ai account locked

The same problem in other apps

All plan limits, paywalls & watermarks guides →

• Writesonic Credits Running Out Too Fast (Writesonic)
• Rytr Character Limit Reached (Rytr)
• Claude Usage Limit Reached (Anthropic Claude)

Other Copy.ai errors

• How to Cancel Copy.ai Subscription
• Copy.ai Charged After Cancellation
• Copy.ai Workflow Credits Running Out
• Copy.ai Free Plan Not Available
• Copy.ai Workflow Failed or Stuck
• Copy.ai Content Sounds Robotic and Generic
• Copy.ai Saved Projects or Prompts Disappeared
• Copy.ai Long-Form Content Fails or Cuts Off