Culture Amp Performance Review Cycle Problems
Quick answer
Most cycle problems are sharing settings, manager changes or editing after acknowledgment. Closure dates are not hard stops; admins can edit after close.
Most likely fix: Check sharing settings
How to fix it
Try these in order — the most common fix is first.
1. Check sharing settings
- Review manager review sharing and peer/upward sharing separately
Did this fix it?2. Let late managers finish
- Manager reviews can continue after the communicated closure date
Did this fix it?3. Ask a Performance Admin to edit
- Only admins can edit after acknowledgment or cycle close
Did this fix it?4. Change a manager in a live cycle
- Follow the admin guide for changing a manager in a live cycle
Did this fix it?5. Test before launch
- Run the cycle testing guide with test users first
Did this fix it?
Symptoms
Managers cannot see feedback, reviews locked, or wrong reviewer.
Why it happens
- Peer/upward sharing is a separate toggle from manager review sharing
- Manager reviews lock after acknowledgment
- Manager changed mid-cycle
- Closure date is not a hard deadline, confusing admins
This guide also covers
- culture amp performance review problems
- culture amp manager can't see review
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