Enpass Not Working? Common Errors & Fixes

Enpass sync fails when the cloud sign-in expires, versions differ between devices, or the vault password changed elsewhere. Re-authorizing the cloud account and updating every device fixes most cases.

This error means the cloud copy is encrypted with a different master password than the one on this device, usually after a password change elsewhere. Re-set up sync or let the newest device overwrite the cloud copy.

Enpass can sit on a sync spinner with iCloud. Toggling the connection and resetting the network stack on Windows has helped some users.

The extension stops working when it loses its connection to the desktop app. Keep the app running and unlocked, restart the browser, remove conflicting extensions and reinstall if needed.

Make sure Enpass is the selected AutoFill provider in iOS settings, then update iOS and Enpass. Some apps and sites still fail and staff have promised patches in threads.

Enable both the Android Autofill Service and Autofill using Accessibility in Enpass, then toggle them one at a time to see which works on your device.

If field types are wrong after an import, autofill skips the entry. Change the fields to Username and Password in the item.

The pricing page limits Free to 25 items and 1 vault. Third-party reviews say desktop apps are unlimited and the cap applies to mobile, so check your current app before paying.

Cancel in the place you paid: the Enpass web account for direct purchases, Apple Subscriptions on iOS, Google Play on Android. Enpass cannot cancel or refund store purchases.