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Enpass Sync Error: Password of Data on OneDrive or Dropbox Is Required

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Workaround available All Updated November 14, 2026Based on 3 user reportsHow we research

Quick answer

This error means the cloud copy is encrypted with a different master password than the one on this device, usually after a password change elsewhere. Re-set up sync or let the newest device overwrite the cloud copy.

Most likely fix: Enter the master password the cloud copy was last saved with

How to fix it

Try these in order — the most common fix is first.

  1. 1. Enter the master password the cloud copy was last saved with

    1. Try the previous master password
    2. If accepted, let sync finish and then re-check on all devices
    Did this fix it?

  2. 2. Re-set up sync on every device

    1. Back up the vault
    2. Remove the cloud account in Enpass sync settings
    3. Add it again on each device
    Did this fix it?

  3. 3. Overwrite the cloud copy from the newest device

    1. Back up the vault
    2. Choose the option to overwrite the cloud copy with the local one
    3. Note the prompt warns the cloud data password will change to the master password
    Did this fix it?

Symptoms

A prompt asks for the password of data on OneDrive or Dropbox and sync stops.

Why it happens

  • Master password changed on another device
  • Cloud copy encrypted with an older password
  • Confusion between cloud password and local master password

This guide also covers

  • enpass password of data on onedrive
  • enpass incorrect master password sync
  • enpass onedrive sync error

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