How to Cancel Fathom Analytics Subscription
Quick answer
Go to Settings > Billing and click Cancel in the Subscription section. Access lasts until the end of the billing period, there are no refunds except where required by law, and your data is queued for deletion (up to 60 days) after the subscription ends. Deleting the account instead wipes everything instantly.
Most likely fix: Cancel the subscription on the web
How to fix it
Try these in order — the most common fix is first.
1. Cancel the subscription on the web
- Log in at usefathom.com
- Go to Settings > Billing
- In the Subscription section click Cancel and confirm
- Export your data first via the dashboard export if you want to keep it
- Changed your mind? Click 'I changed my mind' on the Billing page before the period ends
Did this fix it?2. Cancel during the free trial
- Cancel in Settings > Billing before day 7 (signing up on March 20 means a charge on March 27)
- You get an email before billing starts; don't rely on it as a reminder
Did this fix it?3. Delete the account and all data
- Export and download your data first
- Go to Settings > Account and click Delete your account at the bottom
- This is instant and permanent: sites, stats, subscription and stored card are removed; only Stripe payment history is kept
Did this fix it?4. Downgrade instead of cancelling
- If you only want to pay less, switch to a smaller pageview tier or to yearly billing in billing settings
- Unused time is credited to the new plan rather than refunded
- Accounts can't be paused, so downgrading is the only middle option
Did this fix it?
Symptoms
You want to stop paying for Fathom, avoid the charge at the end of the 7-day trial, or delete your account and data.
Why it happens
- Trial ends and the card is charged automatically on day 7
- Yearly plans renew on the same date each year
- Only billing settings (web) can cancel; there is no app-store subscription
This guide also covers
- cancel fathom analytics
- fathom analytics refund
- delete fathom account
- fathom cancel subscription
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