GetResponse Pricing

Complete pricing breakdown for GetResponse including all plans, hidden costs, and limitations.

Pricing score: 45/100

Plans & Pricing

Free
$0.00/free
  • Up to 500 contacts
  • 2,500 emails/month
  • Website builder
  • 1 landing page
  • Email marketing
  • Signup forms

User limit: 1 user

Storage: Not specified

Starter
$19.00/monthly
  • 1,000 contacts
  • Unlimited emails
  • Autoresponders
  • Unlimited landing pages
  • Basic segmentation
  • 24/7 chat support

User limit: 1 user

Storage: Not specified

Marketer
Popular
$59.00/monthly
  • 1,000 contacts
  • Marketing automation
  • Webinars (100 attendees)
  • Sales funnels
  • Contact scoring
  • Advanced segmentation

User limit: 3 users

Storage: Not specified

Creator
$59.00/monthly
  • 1,000 contacts
  • Courses (unlimited)
  • Premium newsletters
  • AI recommendations
  • Webinars
  • E-commerce tools

User limit: 1 user

Storage: Not specified

Max/Enterprise
$1099.00/monthly
  • Custom contact limits
  • Dedicated support
  • Dedicated IP
  • SSO
  • SMS marketing
  • Transactional emails

User limit: Unlimited

Storage: Not specified

Pricing Issues Reported by Users

Fraudulent charges and billing disputes reported

Users report fraudulent charges - one was charged for 30,000 contacts when only 5 contacts could receive emails. Another reported attempts to bill $2000/month after cancellation. Customer service becomes unresponsive.

Frequency: 6%Impact: 9/100

Pricing increases rapidly as contact list grows

GetResponse pricing scales steeply with list size. Starting at $19/mo for 1,000 contacts, costs can reach $165+/month at 100K contacts. Users report price jumps being frustrating for growing businesses on budgets.

Frequency: 9%Impact: 8/100

Auto-upgrade to higher tier when exceeding contact limit

If your contact list exceeds plan limit by even 1 contact (e.g., 1,001 on 1,000 plan), you're automatically bumped to the next tier. Users report unexpected charges with no warning before upgrade.

Frequency: 8%Impact: 8/100