Ghost Stripe Not Connecting

How to fix it

Try these in order — the most common fix is first.

1. 1. Update Ghost and check Stripe settings

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   1. Upgrade to a Ghost version that disables Managed Payments per session
   2. Check your Stripe account for Managed Payments and turn it off
   3. Contact Ghost support with the exact Stripe error text
   Did this fix it? Yes No

2. 2. Reconnect safely

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   1. Export members first
   2. Disconnect and reconnect Stripe in Settings > Membership
   3. Re-import and verify subscriptions
   Did this fix it? Yes No

3. 3. Fix missing subscriptions

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   1. Compare the customer in Stripe with the member in Ghost
   2. Make sure imports include Stripe customer IDs
   Did this fix it? Yes No

Symptoms

Paid checkout returns a 400 error, paid members do not show as paid, or Stripe cannot be disconnected or reconnected.

Why it happens

• Stripe Managed Payments enabled on the account while Ghost uses Stripe Connect
• Rotated or compromised Stripe key
• Imported paid members with no matching Stripe customer
• Disconnect blocked while paid members exist

This guide also covers

• ghost stripe not connecting
• ghost stripe checkout fails
• ghost paid membership not showing
• ghost disconnect stripe

The same problem in other apps

All integrations, automations & extensions guides →

• Substack Stripe Payout Not Arriving (Substack)
• beehiiv Stripe Payouts Not Available in My Country (beehiiv)
• Buttondown Stripe Paid Subscriptions Not Working (Buttondown)

Other Ghost errors

• Ghost Emails Going to Spam
• Ghost Mailgun Not Sending Newsletter
• Ghost Member Signup Not Working
• Ghost Self-Hosted Update Failed
• Ghost Custom Domain Not Working
• How to Cancel Ghost(Pro)
• Ghost Theme Upload Failed
• Ghost Member Email Disabled