How to Cancel Ghost(Pro)

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Workaround available Ghost(Pro) Updated November 13, 2026Based on 3 user reportsHow we research

Quick answer

Only the site owner can cancel: Ghost Admin > Ghost(Pro) > Billing > Cancel account. The site is deleted at the end of the billing cycle and Ghost states it does not offer refunds.

Most likely fix: Cancel in Ghost Admin

How to fix it

Try these in order — the most common fix is first.

  1. 1. Cancel in Ghost Admin

    1. Log in as the site owner
    2. Go to Ghost(Pro) > Billing
    3. Click Cancel account in the lower-left corner
    Did this fix it?
  2. 2. Back up before cancelling

    1. Settings > Labs > Export for posts, tags, users and settings
    2. Export members CSV
    3. Email support@ghost.org for images, themes and other files
    Did this fix it?
  3. 3. Take the site offline sooner

    1. Contact support@ghost.org
    2. Remember there are no refunds
    Did this fix it?

Symptoms

You want to stop paying for Ghost(Pro) or avoid being billed after the trial.

Why it happens

  • Only the owner account can cancel
  • Export does not include images and themes
  • No refunds

This guide also covers

  • cancel ghost pro
  • cancel ghost subscription
  • ghost refund
  • delete ghost account

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