How to Cancel iCloud+ Subscription

How to fix it

Try these in order — the most common fix is first.

1. 1. Cancel on iPhone or iPad

   Copy steps
   1. iOS 18.4 or later: Settings > your name > Subscriptions > iCloud+
   2. Tap Cancel / Downgrade to the free plan, or choose a smaller plan
   3. Older iOS: Settings > your name > iCloud > Manage Account Storage > Change Storage Plan > Downgrade Options
   Did this fix it? Yes No

2. 2. Cancel on Mac

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   1. Apple menu > System Settings > Apple Account > iCloud
   2. Click Manage Plan under iCloud+ Features and choose a lower plan or the free plan
   Did this fix it? Yes No

3. 3. Cancel on Windows

   Copy steps
   1. Open iCloud for Windows
   2. Click Manage > Change Storage Plan > Downgrade Options
   3. Sign in and pick the free plan
   Did this fix it? Yes No

4. 4. Cancel without an Apple device

   1. Follow Apple's online cancellation option linked from the 'Downgrade or cancel your iCloud+ plan' support page (support.apple.com/108318)
   Did this fix it? Yes No

5. 5. Before the period ends: move data under 5GB

   Copy steps
   1. Download photos and files you want to keep (icloud.com or Photos > Export)
   2. Delete old backups in Settings > your name > iCloud > Storage > Backups
   3. Otherwise iCloud stops syncing and backups stop completing
   Did this fix it? Yes No

6. 6. Request a refund

   Copy steps
   1. Within 14 days of a plan change, request it at reportaproblem.apple.com
   2. Pick the iCloud+ charge > I'd like to > Request a refund
   3. Outside that window Apple only refunds where local law requires
   Did this fix it? Yes No

Symptoms

You want to stop paying for iCloud+, move to a cheaper tier, or request a refund for an iCloud+ charge.

Why it happens

• Paying for more storage than you use
• Switching to Google Drive, OneDrive or another service
• Storage now included in Apple One
• Unexpected iCloud+ charge

This guide also covers

• cancel icloud+
• cancel icloud storage
• how to cancel icloud subscription
• icloud refund
• downgrade icloud storage

Other iCloud errors

• iCloud Photos Not Syncing
• iCloud Backup Failed: 'Last Backup Could Not Be Completed'
• iCloud Storage Full (Even After Deleting Photos)
• iCloud Drive Stuck on 'Waiting to Upload' (Mac)
• iCloud for Windows Not Syncing
• iCloud Mail Not Working or Not Receiving Emails
• iCloud 'Verification Failed: Error Connecting to Apple Account Server'
• iPhone Keeps Asking for iCloud / Apple Account Password