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How to Cancel Leonardo.ai Subscription

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Ongoing Web Updated November 14, 2026Based on 3 user reportsHow we research

Quick answer

Settings, Subscription and Billing, then cancel under Your Plan. The plan stays active until the next renewal date; unused tokens expire then.

Most likely fix: Cancel on the web

How to fix it

Try these in order — the most common fix is first.

  1. 1. Cancel on the web

    1. Open Settings from the bottom-left sidebar icon
    2. Under Workspace Settings choose Subscription and Billing
    3. Under Your Plan select cancel
    4. Confirm with Proceed with Cancellation
    5. Verify it shows: Your plan will change to Free on <date>
    Did this fix it?

  2. 2. Refunds

    1. Refunds are assessed manually by a human agent
    2. Use Talk to a person in chat, email support@leonardo.ai or the contact form with reason Billing and your account email
    3. Full policy: leonardo.ai/refund-policy
    Did this fix it?

  3. 3. Delete the account

    1. Cancel any paid subscription first
    2. Open Settings and use Delete Account at the bottom of profile details
    3. Deletion is permanent and removes your data
    Did this fix it?

Symptoms

You want to stop being charged and are unsure how or what happens to tokens.

Why it happens

  • Cancellation takes effect at renewal, not immediately
  • Unused tokens expire on the renewal date

This guide also covers

  • cancel leonardo ai subscription
  • leonardo ai refund
  • delete leonardo ai account
  • leonardo ai unsubscribe

Still not working?

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