Leonardo.ai Payment Error: Check-plan-subscription-status Subscription Count

Share
Workaround available Web Updated November 14, 2026How we research

Quick answer

The error 'Check-plan-subscription-status subscription count is higher than 1' means the card transaction failed, usually a bank decline. Check funds, ask your bank, wait about 24 hours and retry.

Most likely fix: Fix the payment

How to fix it

Try these in order — the most common fix is first.

  1. 1. Fix the payment

    1. Confirm the card has enough funds and meets requirements
    2. Ask your bank why it rejected the transaction
    3. Wait about 24 hours; the help center says the error clears on its own
    4. Retry the purchase
    5. Contact Leonardo.ai support if it persists
    Did this fix it?

Symptoms

A purchase fails with the subscription count error.

Why it happens

  • The bank declined the card transaction
  • Card lacks funds or does not meet requirements

This guide also covers

  • leonardo ai payment error
  • leonardo ai check-plan-subscription-status subscription count is higher than 1
  • leonardo ai payment failed
  • leonardo ai card declined

Still not working?

If Leonardo.ai keeps failing, you're not alone. See every Leonardo.ai problem users report or the alternatives people switch to.

We build software. Any software.

Paying for apps that don't quite fit? We build exactly what you need.

We're a small team of developers who build custom software fast. Not just tools like Leonardo.ai: web and mobile apps, games, desktop software, AI tools, internal tools: whatever you have in mind. We build and run our own products too: booking platforms, games, learning apps. See our work

  • Web apps & SaaS
  • Mobile apps (iOS & Android)
  • Games
  • Desktop software
  • AI tools & automations
  • Internal tools & dashboards
  • Client portals & booking
  • Your own version of any tool
  • ✓ Free 15-min call to scope it
  • ✓ Price agreed up front
  • ✓ Your data, your code
Fixed it? Share this guide

The same problem in other apps

All ai & editing tools not working guides →

Other Leonardo.ai errors