Marvel Prototype Won't Open in iOS App

How to fix it

// try these in order, the most common fix is first

1. FIX 1Use Safari and Open in App

   Copy steps
   1. 01Open the Share URL in mobile Safari
   2. 02Tap 'Open in App'
   3. 03Install the Marvel app if redirected to the App Store
   Did this fix it? Yes No

2. FIX 2Play in the browser instead

   Copy steps
   1. 01Open the Share URL in a mobile browser
   2. 02Play the prototype directly there
   Did this fix it? Yes No

3. FIX 3Check the login requirement

   Copy steps
   1. 01Marvel has a team setting that requires users to log in to view prototypes
   2. 02Disable it or ask the viewer to sign in
   Did this fix it? Yes No

Symptoms

A client taps your Marvel link and the prototype does not open in the Marvel iPhone or iPad app.

Why it happens

• C-01Link opened in an in-app browser instead of Safari
• C-02App not installed (Safari redirects to the App Store)
• C-03Project requires login to view prototypes

// this guide also covers

• marvel app ios prototype not opening
• marvel open in app

The same problem in other apps

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Other Marvel errors

• How to Cancel Marvel Subscription
• Marvel Sketch Plugin Not Syncing
• Marvel Sketch Sync Overwrites Hotspots
• Marvel Plugin Freezes Sketch With Anima
• Marvel Password Protected Prototype Not Working
• Marvel Prototype Not Loading in Browser
• Marvel Can't Add More Than 6 Team Members
• Marvel User Testing Not Available on Free Plan