What causes "Marvel User Testing Not Available on Free Plan"?

Free plan no longer includes user testing Active test limit reached on paid plans

How do I fix "Marvel User Testing Not Available on Free Plan"?

1. Upgrade or use another tool: Upgrade from Billing in My Account Or run tests in another tool and link your Marvel prototype

// troubleshooting guide · marvel

Marvel User Testing Not Available on Free Plan

Status: Ongoing
platforms:: Web
updated:: November 15, 2026
reports:: 2
Method: how we research

RUNBOOK · marvel/user-testing-not-available1 FIX

// quick answer

User testing was removed from Marvel's free plan in July 2022; it needs a paid plan, with active-test limits.

Most likely fix: Upgrade or use another tool

How to fix it

// try these in order, the most common fix is first

FIX 1Upgrade or use another tool
1. 01Upgrade from Billing in My Account
2. 02Or run tests in another tool and link your Marvel prototype
Did this fix it?

Symptoms

User testing option is missing or locked.

Why it happens

C-01Free plan no longer includes user testing
C-02Active test limit reached on paid plans

// this guide also covers

marvel user testing free
marvel user testing removed

Still not working?

If Marvel keeps failing, you're not alone. See every Marvel problem users report or the alternatives people switch to.

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