Can't Create a Workspace in Microsoft Loop

How to fix it

Try these in order — the most common fix is first.

1. 1. Sign in to Outlook.com once with the same account

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   1. Open outlook.com and sign in with the Microsoft account you use for Loop
   2. Return to Loop and try Create New > Workspace again
   Did this fix it? Yes No

2. 2. Free Microsoft storage

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   1. Delete large OneDrive or Outlook items
   2. Remove old Loop workspaces and empty their recycle bins
   3. Retry creating the workspace
   Did this fix it? Yes No

3. 3. Check limits and try the web app

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   1. Personal accounts can have up to 250 workspaces and create 50 per day
   2. Try loop.cloud.microsoft in a browser profile signed in to only that account
   Did this fix it? Yes No

4. 4. Work accounts: ask the admin

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   1. In the Microsoft 365 admin center go to Org settings > Services > Loop and check that Loop workspace creation is enabled
   2. Admin can check Cloud Policy Create Loop workspaces in Loop
   Did this fix it? Yes No

Symptoms

Create New > Workspace shows 'Sorry, we couldn't save your work', only idea pages can be created, or the mobile app shows an error and the workspace does not appear on other devices.

Why it happens

• Loop failing to finish account setup in the background for a personal account
• Microsoft storage quota full, since Loop workspaces count toward it
• Personal account limits of 250 workspaces per user and 50 created per day
• Alias or custom email profile problem (moderator suggestion)
• Work accounts: Create Loop workspaces in Loop disabled, or missing Exchange Online mailbox and SharePoint requirements

This guide also covers

• cannot create loop workspace
• microsoft loop can't save your work
• loop create workspace personal account
• cannot create ms loop workspaces

Other Microsoft Loop errors

• Loop Component Not Showing in Teams or Outlook
• Teams Meeting Loop Agenda Not Working or Syncing
• Loop Component Asks for Access or Can't Be Edited by Recipients
• Microsoft Loop Unable to Connect
• Microsoft Loop Sync Error and Slow Pages
• Loop Task List Not Syncing With Planner or To Do
• Microsoft Loop Workspaces Disappeared
• How to Export or Back Up Microsoft Loop