PowerPoint Presenter View Not Working

How to fix it

// try these in order, the most common fix is first

1. FIX 1Extend the displays

   Copy steps
   1. 01Press Windows + P and choose Extend
   2. 02Mac: System Settings > Displays and turn off mirroring
   Did this fix it? Yes No

2. FIX 2Pick the audience monitor

   Copy steps
   1. 01Go to Slide Show > Set Up Slide Show
   2. 02Under Multiple monitors pick the projector in Slide show monitor
   3. 03Tick Use Presenter View
   Did this fix it? Yes No

3. FIX 3Swap screens during the show

   Copy steps
   1. 01Click Display Settings > Swap Presenter View and Slide Show at the top of Presenter View
   2. 02Mac: click Swap Displays
   Did this fix it? Yes No

4. FIX 4Disable hardware graphics acceleration

   Copy steps
   1. 01Go to File > Options > Advanced > Display
   2. 02Tick Disable slide show hardware graphics acceleration
   3. 03Restart PowerPoint
   Did this fix it? Yes No

5. FIX 5Rehearse on one screen

   1. 01Press Alt + F5 to open Presenter View without a second display
   Did this fix it? Yes No

Symptoms

Presenter View is greyed out, notes appear on the projector, or the slideshow opens on the laptop screen.

Why it happens

• C-01Displays set to Duplicate/mirror
• C-02Second display not detected
• C-03Wrong monitor selected
• C-04Graphics driver or hardware acceleration issue

// this guide also covers

• powerpoint presenter view not working
• presenter view greyed out
• presenter view on wrong screen

Other Microsoft PowerPoint errors

• PowerPoint Not Responding or Freezing
• PowerPoint Won't Open or Crashes on Startup
• PowerPoint Found a Problem With Content
• An Error Occurred While PowerPoint Was Saving the File
• PowerPoint Cannot Play Media (Video Not Playing)
• How to Recover an Unsaved PowerPoint
• PowerPoint Designer Not Working (Design Ideas Greyed Out)
• Copilot Not Showing in PowerPoint