// troubleshooting guide · murf ai
Murf API Error 403, 402 or 429
- Status
- Ongoing
- platforms:
- API
- updated:
- November 15, 2026
- reports:
- 2
- Method
- how we research
RUNBOOK · murf-ai/api-errors5 FIXES
// quick answer
Murf's API returns 403 for an invalid key (not 401), 402 when quota is used up, and 429 when you hit concurrency or rate limits; fix the key, top up, or retry with backoff.
Most likely fix: Check the API key
How to fix it
// try these in order, the most common fix is first
FIX 1Check the API key
- 01Send the key in the 'api-key' header
- 02Treat 403 and WebSocket close 1008 as auth failures
Did this fix it?FIX 2Top up or upgrade quota
- 01On 402, add balance or upgrade in the Murf API dashboard
Did this fix it?FIX 3Respect rate and concurrency limits
- 01On 429 wait for Retry-After and cap in-flight requests
- 02Close finished WebSocket contexts with {"end": true}
Did this fix it?FIX 4Validate request fields
- 01Check voiceId against GET /v1/speech/voices
- 02Check model, format and sampleRate values
Did this fix it?FIX 5Retry server errors with backoff
- 01Retry 500/503 with exponential backoff
- 02Fall back to global.api.murf.ai; send the trace_id to support if it repeats
Did this fix it?
Symptoms
API calls to /v1/speech/generate or /stream fail with 400, 402, 403, 408, 429, 500 or 503; WebSocket closes with 1008 or 4029.
Why it happens
- C-01Invalid or expired API key (403 / WebSocket 1008)
- C-02Quota exhausted or subscription expired (402)
- C-03Too many concurrent requests or contexts (429 / 4029)
- C-04Invalid voiceId, model, format or sampleRate (400)
- C-05Server saturation (500/503)
// this guide also covers
- murf api 403
- murf api error
- murf api 429
- murf api not working
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