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// troubleshooting guide · murf ai

Murf Audio Garbled or Skipping in Camtasia

Status
Workaround available
platforms:
Windows, macOS (Camtasia)
updated:
November 15, 2026
reports:
2
Method
how we research
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RUNBOOK · murf-ai/camtasia-audio-garbled3 FIXES

// quick answer

Murf audio that sounds muffled, skips words or shows no waveform in Camtasia is a Camtasia sampling-rate issue: re-export from Murf as 48 kHz WAV.

Most likely fix: Re-export as 48 kHz WAV

How to fix it

// try these in order, the most common fix is first

  1. FIX 1Re-export as 48 kHz WAV

    1. 01In Murf, use Block export or Project export
    2. 02Choose WAV with a 48 kHz sample rate
    3. 03Replace the clip in Camtasia
    Did this fix it?

  2. FIX 2Zoom out on the timeline

    1. 01A blank waveform can be a display issue when zoomed in too far; zoom out
    Did this fix it?

  3. FIX 3Contact Murf support

    1. 01If audio is still garbled, contact support via chat or email
    Did this fix it?

Symptoms

Imported Murf voiceover is muffled or garbled, skips words, or shows a blank waveform on the Camtasia timeline.

Why it happens

  • C-01Camtasia handling of MP3 / non-48 kHz audio
  • C-02Timeline zoomed in too far (blank waveform)

// this guide also covers

  • murf camtasia
  • murf audio garbled
  • murf audio skipping words

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