// troubleshooting guide · murf ai
Murf AI Canva Integration Not Working
- Status
- Workaround available
- platforms:
- Canva (web, desktop)
- updated:
- November 15, 2026
- reports:
- 2
- Method
- how we research
RUNBOOK · murf-ai/canva-not-working4 FIXES
// quick answer
Murf voiceovers can't be added to Canva on the free trial or when the Murf app in Canva is signed into the wrong account; reinstall the app and sign in to the paid Murf account.
Most likely fix: Reinstall the Murf app in Canva
How to fix it
// try these in order, the most common fix is first
FIX 1Reinstall the Murf app in Canva
- 01In Canva, open the Murf app's three-dot menu and choose 'Remove from your apps'
- 02Go to Apps, search Murf and install it again
Did this fix it?FIX 2Sign into the right Murf account
- 01Choose 'Use different account'
- 02On the Sign Up page scroll down to the login option and sign in with your paid account
Did this fix it?FIX 3Switch workspace
- 01Use the workspace switcher in the Murf Canva app to select the paid workspace
Did this fix it?FIX 4Get a paid Murf plan
- 01Adding voiceovers to designs needs Creator or higher; Canva Pro alone isn't enough
Did this fix it?
Symptoms
The Murf app in Canva generates and previews audio but won't add it to the design, or shows the wrong workspace.
Why it happens
- C-01Free trial: preview only, no adding to designs
- C-02Signed into a different Murf account or workspace
- C-03Canva Pro doesn't include a Murf subscription
// this guide also covers
- murf canva not working
- murf ai canva integration
- can't add murf voiceover to canva
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