// troubleshooting guide · murf ai
Murf AI Login Not Working
- Status
- Workaround available
- platforms:
- Web
- updated:
- November 15, 2026
- reports:
- 2
- Method
- how we research
RUNBOOK · murf-ai/login-not-working5 FIXES
// quick answer
Murf login failures are usually a VPN/firewall 'network auth error', a blocked pop-up, or using a password on an account created with Google. Turn off the VPN and sign in with your original method.
Most likely fix: Disable VPN or switch network
How to fix it
// try these in order, the most common fix is first
FIX 1Disable VPN or switch network
- 01Turn off the VPN
- 02Try another browser; on a company network ask IT to whitelist Murf's domains
Did this fix it?FIX 2Allow pop-ups
- 01Allow pop-ups for murf.ai
- 02Complete the verification in the window that opens
Did this fix it?FIX 3Use your original sign-in method
- 01If you registered with Google, click Continue with Google instead of entering a password
- 02Otherwise use Forgot Password to reset it
Did this fix it?FIX 4Fix Google account mix-ups
- 01Open an incognito window, sign in to the correct Google account
- 02Open murf.ai in the same window and log in
Did this fix it?FIX 5Resend verification email
- 01Check spam
- 02Use 'Resend verification email' on the login page; contact support after 24 hours
Did this fix it?
Symptoms
Network auth error, invalid credentials, the verification email never arrives, or Google sign-in loops.
Why it happens
- C-01VPN, company firewall or browser blocking Murf
- C-02Pop-up blocker stopping the verification window
- C-03Wrong login method (password vs Google)
- C-04Wrong Google account in the browser
- C-05Verification email in spam
// this guide also covers
- murf login not working
- murf network auth error
- murf ai sign in problem
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