How to Cancel Postman Subscription

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Workaround available Web Updated November 13, 2026Based on 3 user reportsHow we research

Quick answer

Cancel in Postman's Billing dashboard: Billing > Plan and Payments > Overview > Cancel plan. You need the Billing permission. The account then falls back to Free (1 user).

Most likely fix: Cancel on the web

How to fix it

Try these in order — the most common fix is first.

  1. 1. Cancel on the web

    1. Sign in at postman.com, open Billing, then Plan and Payments > Overview tab
    2. Scroll to the bottom and select Cancel plan, then confirm
    Did this fix it?
  2. 2. Export before you downgrade

    1. Export collections and environments you share with a team: Free is 1 user, with 1-day collection recovery
    Did this fix it?
  3. 3. Billed through AWS?

    1. Cancel the Postman listing in your AWS Marketplace subscriptions instead of in Postman
    Did this fix it?
  4. 4. Ask about a refund

    1. Postman's official wording on refunds was not found; contact Postman support quickly after an unwanted renewal, some third-party sites mention a 30-day window that we could not verify
    Did this fix it?
  5. 5. Keep a record

    1. Take a screenshot of the cancellation confirmation and check your email for the receipt before the renewal date
    Did this fix it?

Symptoms

You want to stop paying for Postman Solo, Team or a legacy Basic/Professional plan and avoid the next renewal charge.

Why it happens

  • Only users with the Billing permission can cancel
  • Annual plans renew automatically
  • Team accounts dropping to Free keep one user only
  • AWS Marketplace subscriptions are billed and cancelled through AWS

This guide also covers

  • cancel postman subscription
  • postman refund
  • how to cancel postman
  • postman cancel plan

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