How to Cancel Railway and Delete Your Account
Quick answer
Cancel from Workspace Billing with Cancel Plan; the plan stays active to the end of the billing cycle, but all deployments are stopped. Deleting your account cancels immediately with a final non-refundable invoice.
Most likely fix: Cancel your plan
How to fix it
Try these in order — the most common fix is first.
1. Cancel your plan
- Go to Billing in your Railway workspace
- In Active Plan click Cancel Plan
- Deployments stop; the plan stays active until the end of the billing cycle
Did this fix it?2. Know what happens to data and billing
- Volume data is deleted 60 days after cancellation on Hobby and 90 days on Pro
- Deleting your account cancels the subscription immediately and issues a final invoice for usage since the last billing date
- Invoices for deleted accounts are not refundable
- Export your databases before cancelling
Did this fix it?
Symptoms
You want to stop paying for Railway or leave the platform.
Why it happens
- Cancelling stops all deployments in the workspace to prevent further charges
- Plan fee for the current period is not prorated
This guide also covers
- cancel railway
- railway cancel subscription
- delete railway account
Still not working?
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The same problem in other apps
Other Railway errors
- Railway Application Failed to Respond (502)
- Railway: No Start Command Could Be Found
- Railway Slow Deployments and Slow App
- Railway Node.js SIGTERM Handler Not Running
- Railway ENOTFOUND redis.railway.internal
- Railway Postgres: Could Not Locate a Valid Checkpoint Record
- Railway SSL Certificate Stuck or Not Working (526, 525, Too Many Redirects)
- Railway 405 Method Not Allowed on POST Requests