Riverside Guest Can't Join the Studio

How to fix it

Try these in order — the most common fix is first.

1. 1. Resend a clean invite link

   Copy steps
   1. Copy the studio invite link
   2. Paste it into a blank email or text message and make sure nothing extra is appended
   3. Send it again and ask the guest to open it in Chrome or Edge
   Did this fix it? Yes No

2. 2. Reset permissions on the guest side

   Copy steps
   1. Guest resets camera and microphone permissions for riverside.com in the browser
   2. Guest picks the right camera, microphone and speaker in the join screen
   Did this fix it? Yes No

3. 3. Admit the guest

   1. If the guest sees Waiting for host to accept, the host or producer must admit them from the studio
   Did this fix it? Yes No

4. 4. Remove network blockers

   Copy steps
   1. Disable VPN, ad blocker, extensions and firewall temporarily
   2. Try a different network or the mobile app
   Did this fix it? Yes No

Symptoms

Guest sees a blank studio, can't see others, can't turn on mic or camera, is disconnected, or is stuck on Waiting for host to accept.

Why it happens

• Email client altered the invite link
• Mic and camera permissions denied
• Unsupported or outdated browser
• Host or producer has not admitted the guest
• VPN, firewall or extension blocking the connection

This guide also covers

• riverside guest can't join
• riverside invite link not working
• riverside waiting for host to accept
• riverside disconnected from studio

Other Riverside errors

• Riverside Recording Stuck Uploading
• Riverside Guest Track Didn't Finish Uploading
• Riverside Camera or Microphone Not Detected
• Riverside "Your Computer Is Not Allowing Riverside to Record" Error
• Riverside Recording Stopped Unexpectedly
• Riverside Audio and Video Out of Sync or Drifting
• Riverside Export Stuck or Taking Forever
• How to Cancel Riverside Subscription