Runway Content Moderation Blocked or Safety Error
Quick answer
Runway scans both inputs and generated output. A blocked job is not refunded, so change the wording or source image instead of resubmitting unchanged.
Most likely fix: Rewrite the prompt
How to fix it
Try these in order — the most common fix is first.
1. Rewrite the prompt
- Remove violent, sexual or named-person wording.
- Describe neutral actions and settings.
Did this fix it?2. Swap the source image
- Try an image without recognizable public figures or minors.
- Confirm you have rights to the material.
Did this fix it?3. Do not spam retries
- Many moderated requests can lead to account restrictions.
- Change inputs between attempts.
Did this fix it?4. Appeal through support
- If a clearly safe job keeps failing, send job ID and the error code (API users: failureCode field) via the help icon.
Did this fix it?
Symptoms
The task fails with a moderation or safety message, even on a prompt that looked harmless, and may use credits.
Why it happens
- Input image or prompt matches a safety classifier
- Output scanned after generation looked problematic
- Recognizable public figures or minors in the image
- Real faces and copyrighted characters
This guide also covers
- runway content moderation
- runway safety error
- runway image blocked
- runway content policy violation
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