How to Get a Scrivener Refund (Cancel Your Purchase)

How to fix it

Try these in order — the most common fix is first.

1. 1. Bought from literatureandlatte.com (Mac or Windows)

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   1. Find your Paddle receipt email with the order number
   2. Contact Literature & Latte support via the contact page within 30 days of purchase and ask for a refund
   3. Deactivate the licence (Scrivener > Deactivate Licence on Mac, Help > Deactivate Scrivener on Windows) - a refunded serial stops working
   Did this fix it? Yes No

2. 2. Bought from the Mac App Store or iOS App Store

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   1. Go to reportaproblem.apple.com and sign in with your Apple Account
   2. Choose 'Request a refund', select Scrivener and give a reason
   3. Literature & Latte can't refund App Store purchases
   Did this fix it? Yes No

3. 3. Still in the free trial

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   1. Nothing to cancel - the trial needs no card and simply stops after 30 days of use
   2. Delete the app if you don't want it
   Did this fix it? Yes No

4. 4. Seeing a recurring charge?

   1. Scrivener itself never auto-renews; check whether the charge is for another app or a third-party bundle site, and contact that seller
   Did this fix it? Yes No

Symptoms

You want to cancel Scrivener, stop being charged, or get your money back after buying it.

Why it happens

• Scrivener is a one-time purchase per platform, not a subscription
• Purchases go through either Literature & Latte's store (Paddle) or Apple's App Store
• Refund window for direct purchases is 30 days

This guide also covers

• cancel scrivener
• scrivener refund
• scrivener refund policy
• scrivener subscription cancel

The same problem in other apps

All billing, cancellation & refunds guides →

• How to Cancel Ulysses Subscription and Get a Refund (Ulysses)

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