Stripe Payouts Paused or Pending: Why and How to Fix

How to fix it

Try these in order — the most common fix is first.

1. 1. Work out which kind of hold you have

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   1. Open Settings > Account status and read the notice
   2. A settlement pause only holds new incoming funds; funds already available generally stay available and you can keep accepting payments
   3. Open Balances to see pending vs available amounts
   Did this fix it? Yes No

2. 2. Clear verification or review tasks

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   1. Select View task and submit the requested information
   2. A pause can stay active after you submit; review takes time
   3. If there is no task, contact support and ask whether anything is needed
   Did this fix it? Yes No

3. 3. Check payout timing and bank details

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   1. New accounts: the first payout is typically scheduled 7-14 days after the first successful live payment
   2. Settlement delays use business days in some countries (for example US) and calendar days in others
   3. Confirm the bank account currency matches your payout settings and the account number or IBAN is correct under Payout settings
   Did this fix it? Yes No

4. 4. Understand what happens to held funds

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   1. When a settlement pause is lifted, held funds move to your regular balance and keep their original availability timing
   2. Refunds and disputes continue during a pause
   Did this fix it? Yes No

Symptoms

Money shows as pending or on hold, a payout does not arrive on schedule, or the Dashboard says payouts are paused.

Why it happens

• Open review or settlement pause (no fixed end date per Stripe's FAQ)
• Verification information past due
• First payout delay for new accounts, typically 7-14 days after the first live payment
• Negative balance or balance below the minimum payout amount
• Wrong bank details or a bank account in a different currency

This guide also covers

• stripe payouts paused
• stripe payout pending
• stripe payout not received
• stripe funds on hold

Other Stripe errors

• Stripe Account Under Review: What to Do
• Stripe 'Your Card Was Declined' (generic_decline, do_not_honor)
• Stripe authentication_required / 3D Secure Decline
• Stripe Webhook Signature Verification Failed
• Stripe Webhooks Not Firing or Failing (302, 400, 500, Timeout)
• Stripe Dispute Lost: What Happens and Can You Appeal
• Stripe Account Restricted: Verification Information Required
• Stripe Radar Blocking Legitimate Payments