// troubleshooting guide · suno
Suno Not Working
- Status
- Ongoing
- platforms:
- Web, iOS, Android
- updated:
- November 15, 2026
- reports:
- 3
- Method
- how we research
RUNBOOK · suno/not-working4 FIXES
// quick answer
Suno usually fails because of peak-hour queues, a stuck UI or flagged lyrics. Refresh, check the library, then retry off-peak.
Most likely fix: Wait and refresh
How to fix it
// try these in order, the most common fix is first
FIX 1Wait and refresh
- 01Wait 60-90 seconds
- 02Refresh and open your library, the song may have finished
Did this fix it?FIX 2Retry off-peak
- 01Try outside roughly 2-8pm US Eastern and weekend evenings
Did this fix it?FIX 3Clean the lyrics
- 01Remove violent, explicit or artist-name content
- 02Check [Verse]/[Chorus] tags are formatted correctly
- 03Trim very long lyrics
Did this fix it?FIX 4Check credits
- 01See the balance top right
- 02Credits are spent at submit time
Did this fix it?
Symptoms
Spinner never finishes, song missing, error toasts.
Why it happens
- C-01Peak-hour queue
- C-02UI not updating
- C-03Flagged lyrics
- C-04Out of credits
// this guide also covers
- suno not working
- suno down
- suno error
Still not working?
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